FAQ’s

How do you pronounce the name JBeez?

Answer:

it is pronounced as Jay – Bees

What happens if I rent a WaveRunner and it rains on my scheduled day?

Answer:

At JBeez we always wish for our customers to have an enjoyable rental. If the weather is bad on your scheduled day, then we gladly issue a rain check for another day. If you are already on the lake when bad weather surfaces, then immediately return to shore and notify us. We will issue a rain check for whatever unused portion of the day is left. Your time will be credited from the point that you notify us of the weather condition.

If I receive a rain check, when will I be able to redeem it?

Answer:

Due to our peak season schedule, there are only certain times allotted for rain checks. Rain check periods can be redeemed in May, prior to Memorial Day Weekend, or through the weekdays in September after Labor Day Weekend. However, all rain checks are valid through the following rental season.

What if I just want to cancel my reservation?

Answer:

Due to the nature of the rental business, after the close of the business day you make a reservation, we cannot offer a refund. You have until 7:00 p.m. CST on the day you make your reservation to cancel and receive a refund. After that point you may cancel, however, you will have to accept a rain check for another day.

How fast are the WaveRunners?

Answer:

It depends on the model of WaveRunner you choose. Some of our faster WaveRunners are capable of reaching speeds over 50 mph. However, the weight of the riders as well as the water conditions, etc.  may affect the top speed performance